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Adobe Rent a Car San José Airport: how does it work?

Renting a car from Adobe Rent a Car at San José, Juan Santamaría International Airport (SJO) in Costa Rica is convenient. Understanding the car rental process can significantly enhance your experience if you're planning a trip to Costa Rica. Adobe Rent a Car, a trusted name in the industry, offers convenient services at San José Airport, making it easier than ever to explore our amazing country. In this post, we’ll walk you through everything you need to know about renting a car from Adobe, from the booking process to pick-up and drop-off procedures, ensuring you confidently hit the road.


1. Booking a Rental Car:

  • Online Booking: You can book a car in advance through the Adobe Rent a Car website, which lets you choose the vehicle type, insurance options, and additional services like GPS, child seats, or extra drivers. Use Pura Vida Traveling's exclusive link for discounted rates and free benefits.

  • Phone or Email: Alternatively, you can make a reservation via phone or email with Adobe Rent a Car's customer service team.


2. Arrival at Juan Santamaría International Airport (SJO) & Shuttle to Adobe Office

  • Adobe Rent a Car does not have a rental counter inside the terminal. Instead, they provide a complimentary shuttle service from the airport. The shuttle service is free and runs frequently. Reaching the Adobe office from the airport takes about 5-10 minutes.

  • After exiting the customs area, look for Adobe Rent a Car representatives or follow the signs to the shuttle pick-up area. Representatives are typically holding signs with the company logo.



4. Picking Up the Car:

  • At the Adobe office, you must present your driver's license, a credit card (for the security deposit), and your reservation details.

  • If you didn’t book in advance, you can still rent a car on the spot, subject to availability.

  • The staff will go over the rental agreement, explain insurance options, and conduct a vehicle inspection with you.

  • Before arriving, Learn about rental car insurance to ensure you get the right coverage and take advantage of potential savings.



5. Payment and Documentation:

  • A security deposit is usually required, which is held on your credit card. This deposit varies depending on the car type and insurance coverage selected.

  • Ensure you understand the terms, including mileage limits, fuel policy, and return conditions.


6. Driving in Costa Rica:

  • We recommend using the Waze App to help you navigate in Costa Rica. Waze is the most used and accurate app and can be used offline. Waze does not provide a way to download maps, but it can operate a route from A to B if you have an active Internet connection at your start point because it will cache the roads for the trip at that moment.

  • Familiarize yourself with local driving rules, road conditions, and the route to your destination.

  • Adobe provides a 24/7 roadside assistance service if needed.


7. Returning the Car:

  • Return the car to the Adobe office near the airport or any of their 15 offices throughout Costa Rica. If you booked using Pura Vida Traveling's link, you can ask Adobe to pick up the car instead at no additional cost. They will pick up vehicles within a 25-minute radius of their offices.

  • The car will be inspected for any damages or fuel discrepancies. If everything is in order, the security deposit hold will be released.

  • Adobe provides a shuttle service back to the airport terminal after returning the car.

  • Have an early or late-night flight? Adobe will allow you to leave the car in the airport parking lot. All you have to do is request an airport drop-off, and they will give you instructions. Dropping the car at the airport costs $10 extra.


8. Additional Considerations:

  • Insurance: Adobe offers various insurance options, from basic coverage to full protection. It’s advisable to review these carefully to decide which level of coverage you need. Read our blog post> Understanding Rental Car Insurance in Costa Rica – A Traveler’s Guide to ensure you fully understand your insurance options.

  • Extras: You can add extras like Wi-Fi hotspots, roof racks, and insurance for additional drivers.


Adobe Rent a Car San José Airport: conclusion


In summary, renting a car from Adobe at San José Airport is a straightforward and efficient way to begin your Costa Rican adventure. With its user-friendly booking system, a diverse fleet of vehicles, and convenient airport services, Adobe makes it easy for travelers to navigate this beautiful country. Whether you’re planning to explore lush rainforests, relax on stunning beaches, or experience vibrant local culture, having your own vehicle allows you the freedom to discover at your own pace. We hope this guide has clarified the process and helped you feel prepared for your upcoming trip. Happy travels!

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